If you’ve noticed an uptick in subtle digs and snarky comments on your team, it may indicate a deeper issue: simmering resentment. As a leader, you must restore harmony before it’s too late.
Start by paying close attention to team dynamics—and if you see something, say something. Don’t assume issues will be resolved independently—instead, open lines of communication, preferably one-on-one. Show genuine interest in your team member’s well-being and allow them to express their thoughts and feelings. A simple “How’s everything going?” can lead to deeper conversations.
Remember that resentment may be directed at you. If that’s the case, don’t get defensive. Instead, seek feedback with curiosity. Your openness can defuse tension and rebuild trust. If you find your team’s frustration with the organization, listen to their perspectives, support their needs, and advocate for them (to the best of your abilities).
Finally, resentment can surface during routine meetings or communication, so shake things up. A walking meeting or an experiment with rotating leadership roles can reset negative communication patterns and create new dynamics. Focusing on common goals and proactively celebrating wins can shift the team’s energy from conflict to collaboration.
